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phjion Privacy Policy – How Your Personal Data Is Collected, Used, and Protected on Our Platform

Last updated: 2025. This policy applies to all registered members and visitors of phjion in the Philippines.

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What Information Does phjion Collect From Filipino Players and Why?

1. Information We Collect

When you register an account on phjion, we collect personal information that is necessary to verify your identity and provide you with a safe and personalised experience on our platform. This includes your full name, date of birth, email address, mobile number, and any payment details you provide when making deposits or withdrawals in Philippine pesos. We also collect technical data such as your device type, browser version, IP address, and session activity logs, which help us maintain platform security and improve the overall performance of our mobile entertainment service. In some cases, we may request a copy of a government-issued identification document to comply with identity verification requirements under applicable Philippine regulations. All information collected is stored securely and is only accessible to authorised personnel within the phjion team who require it to perform their duties.

2. How We Use Your Information

phjion uses the personal information you provide primarily to operate and maintain your account, process your PHP transactions, and deliver the game categories — sports betting, live casino, bingo, and Fish Game — that you access through our platform. We also use your information to communicate with you about account activity, respond to support requests, and send you service-related notifications that are necessary for the proper functioning of your membership. Your data helps us detect and prevent fraudulent activity, protect the integrity of our platform, and ensure that all members are using phjion in accordance with our Terms and Conditions. We may use aggregated, anonymised data to analyse platform usage trends and improve our services, but this data cannot be used to identify any individual player. phjion does not use your personal information for automated decision-making that produces legal or similarly significant effects without your knowledge.

3. Sharing and Disclosure of Your Data

phjion does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes, and we are committed to keeping your data confidential at all times. We may share your information with trusted service providers who assist us in operating the platform — such as payment processors and identity verification partners — but only to the extent necessary for them to perform their specific function, and always under strict confidentiality agreements. In certain circumstances, we may be required by Philippine law or a lawful order from a competent authority to disclose your personal information; in such cases, we will comply with the legal requirement while taking reasonable steps to notify you where permitted. If phjion undergoes a business restructuring or change of ownership, your personal data may be transferred as part of that process, and you will be notified of any such change in advance. We will never disclose your data to any party that has not agreed to handle it in accordance with standards that are at least equivalent to those described in this Privacy Policy.

4. Cookies and Tracking Technologies

phjion uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and keep your session active while you are logged in to your account. These cookies are essential for the platform to function correctly and do not collect any sensitive personal information beyond what is needed to maintain your session and security settings. We also use analytics cookies to understand how Filipino players navigate the platform, which pages are most visited, and where improvements can be made — all data collected for this purpose is anonymised and cannot be linked back to your individual account. You can manage your cookie preferences through your browser settings at any time; however, disabling essential cookies may affect the functionality of certain features on the phjion platform. By continuing to use phjion after being informed of our cookie practices, you consent to the use of cookies as described in this section of our Privacy Policy.

5. Your Rights as a Data Subject in the Philippines

As a Filipino player on phjion, you have rights under the Data Privacy Act of 2012 (Republic Act No. 10173) that govern how your personal information is collected, processed, and stored by our platform. These rights include the right to be informed about what data we hold about you, the right to access a copy of your personal information, the right to correct any inaccurate or outdated data, and the right to request the deletion of your data where it is no longer necessary for the purposes for which it was collected. You also have the right to object to the processing of your personal data in certain circumstances, and the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your rights have been violated. To exercise any of these rights, you may contact the phjion support team at [email protected] with a clear description of your request, and we will respond within a reasonable timeframe in accordance with applicable law. phjion is committed to upholding your data privacy rights and will never penalise you for exercising them in good faith.

6. Data Retention and Security

phjion retains your personal information for as long as your account remains active and for a reasonable period thereafter as required by applicable Philippine law or legitimate business purposes such as resolving disputes and enforcing our agreements. Once your data is no longer required, it is securely deleted or anonymised in a manner that prevents it from being reconstructed or linked back to you. We implement industry-standard technical and organisational security measures to protect your personal information against unauthorised access, accidental loss, alteration, or disclosure, including encryption of sensitive data in transit and at rest. Our security practices are reviewed and updated regularly to address emerging threats and ensure that the protection we provide remains effective for all Filipino members on the platform. If a data breach occurs that is likely to result in a risk to your rights and freedoms, phjion will notify you and the relevant Philippine authorities in accordance with our legal obligations under the Data Privacy Act.

Quick Answers to What Filipino Players Most Often Ask About Data Privacy on phjion

Common questions about how your personal information is handled when you use our platform.

No — phjion does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes under any circumstances. Your data is used exclusively to operate your account, process your PHP transactions, and deliver the entertainment services you have signed up for on our platform. We may share limited information with trusted service providers such as payment processors, but only to the extent necessary for them to perform their specific role, and always under strict confidentiality agreements that prohibit them from using your data for any other purpose. If you ever receive unsolicited marketing communications that claim to be from phjion but ask for your personal details, treat them as suspicious and report them to our support team at [email protected] immediately. Your privacy is a core commitment of phjion, and we take every reasonable step to ensure your data is handled with the highest level of care and discretion.

You can request a copy of the personal data that phjion holds about your account by contacting our support team at [email protected] with a clear subject line indicating that you are making a data access request under the Data Privacy Act of 2012. We will verify your identity before processing the request to ensure that your data is only disclosed to you and not to any unauthorised third party. Once your identity has been confirmed, we will provide you with a summary of the personal information we hold, the purposes for which it is being processed, and any third parties with whom it has been shared in connection with your account. We aim to respond to all data access requests within a reasonable timeframe, and we will keep you informed of the progress of your request throughout the process. If you believe any of the information we hold is inaccurate or incomplete, you also have the right to request a correction, and we will update our records accordingly.

When you close your phjion account, we will retain your personal information for a period required by applicable Philippine law and for legitimate business purposes such as resolving any outstanding disputes, completing pending transactions, or complying with regulatory record-keeping obligations. After this retention period has elapsed, your personal data will be securely deleted or anonymised so that it can no longer be linked back to you as an individual. During the retention period, your data will not be used for any active marketing or service delivery purposes, and access to it will be restricted to authorised personnel who require it solely for compliance or legal reasons. If you wish to know the specific retention period that applies to your account data, you can contact our support team at [email protected] for clarification. phjion is committed to handling your data responsibly even after your membership has ended, in full accordance with the Data Privacy Act of 2012.

Still Have Questions About How We Handle Your Data?

Visit our FAQ for more answers, or get in touch with the phjion support team. Ready to get started? Create your free account and enjoy sports betting, live casino, bingo, and Fish Game — all in Philippine pesos.

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